Items are refundable within 14 days of the date it was shipped. All articles must be returned as you received them.
Shipping and handling cost is non-refundable unless you received an incorrect item. Also, slight variations in appearance do not constitute as an incorrect order. A returned Item must not be damaged, altered, or customized in any way. We have attempted to recreate the appearance of our jewelry on the website as close to reality as possible. Keep in mind that different computer monitors may show products differently in terms of color and detail. To return or exchange your item, please follow the instructions;
1. The original invoice for your order must be included.
2. Before ship out your returned item, you must obtain a return authorization code from us.
3. Items must be safely and securely packaged and insured for their full value. Remember to put the authorization code in the parcel.
4. Items must be returned within 14 days from the date of received our authorization.
Once we receive your return it will be processed by our returns specialists. For any refunds, money will be made to your credit card account for any payments you have made toward your purchase. Refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear. Customers returning a partial order will be refunded for the returned items only.